Frequently Asked Questions

Before contacting us, please take your time to read through our FAQs which may provide the answer to your questions. If you cannot find your answer and want to get in touch then please contact us through our contact us page.

Q: Refunds, exchanges, and shipping?

A: At the moment, neither are available.

Q: How long will it take to receive my order?

A: Production time is currently 5-7 business days. Otherwise, stated in description. Shipping time not included.

Q: Product after care?

A: After care card included in the package.

Q: Damaged Item?

A:Please contact me within 24 hrs of order being marked as delivered with proof of damaged item.

Q: Not Satisfied with order?

A:Immediately contact me to work together towards a solution. Please read listing descriptions before placing orders. All items are made to order and personalized.

Didn't find what you were looking for? Feel free to contact us at any time!